EP 13 - Designing for delight!

How can you spark delight and joy for your users and customers, and not only solve a problem? In our never-ending pursuit of efficiency and profitability it seems we’ve forgotten something extremely human.

Rich talks to Lorie Loeb, Professor of Computer Science and founder of the DALI Lab at Darmouth College, and Talia Wheatley, Lincoln Filene Professor in Human Relations and the Director, Consortium for Interacting Minds in the Psychological and Brain Sciences at Dartmouth College. We talk about Designing for Delight and Joy, those small, hugely valuable moments for ourselves and our brains, and the how we don’t really need to spend all of our time “fixing” or “solving” things.